Frequently Asked Questions

What time is check in and check out?
Check in is anytime after 1 pm on your day of arrival. If arriving after 6pm please contact us and let us know.
Check out is by 11 am on your day of departure.

How do I cancel if I can’t make it to my reservation?
If you cancel more then 8 days prior to your reservation date your deposit is refundable. If it’s less then 7 days prior to your reservation you will get a camp credit to use in the future. If you do not check in by 9pm the day of arrival, your deposit is non refundable.

Do you have Wi-Fi?
Yes we have dedicated Fiber Optic internet throughout the Campground.

Can I check in early?
If you arrive early your site may be occupied. We use the 2 hour window to prepare the site for you. If we are able to get you to your site early, we will. There may be an early check in fee depending on the time of arrival.

Can I check out after 11 am?
You must check with the management as there may be someone who has reserved the site on that day. There may be a fee if the site is available depending on when you will be pulling out.

Can I stay at the campground if I do not have a camper?
Yes. We have 2 furnished park models that are available to rent if they are not already reserved on the date. You do need to supply your own linens and towels. Our units are pet friendly but there is a pet deposit required that is refundable after inspection of the unit when you are checking out.

How far are you from the I86?
Please use exit 13 (Falconer) for the most direct route to the campground. Other exits will work for a more scenic route but exit 13 will be the least driving time off of the highway. You will be 4 miles from the campground and there are signs as well as your GPS to guide you.

Can I bring my golf cart to the campground?
Yes. We allow electric or gas golf carts with proof of liability insurance up to $50,000 and stating that it can be driven off of your premises. All traffic rules and regulations must be followed or we reserve the right to deny you permission to using it on the property.

Can I bring my dog?
Yes. We allow up to 2 dogs but they must be leashed at all times outside of your camper, they must not be on retractable leashes, the person walking or holding the leash must be able to control the animal, and all pet waste must be picked up immediately and disposed of in the dumpster at the front of the campground.

What are your site pads made of?
Our site pads are gravel.

Will my camper fit in your site?
Most of our pads fit campers as long as 40 feet. When reserving on the website the system will let you know the width and length for the site you are choosing. Campers as long as 45 feet fit in the following sites with no problem. 24, 25, 26, 27, and 55. Site 75 is also long enough but not recommended for Class A Motorhomes.

Do you have laundry facilities?
Yes. We have coin operated washers & dryers. There is a change machine located in the laundry room for your convenience as well as laundry soap for sale in the CampStore if needed.

Do you have showers?
Yes. We have showers that are near the laundry and water that is nice & hot.

Can I charge my EV (ELECTRIC VEHICLE)?
Only with permission from the Top A Rise Campground management and there is an additional fee. Do Not use another site to charge an electric vehicle unless you have paid for that site.

Can I have visitors?
Yes. Visitors are allowed between 9 am-10 pm daily but you are responsible for your guests behavior. They must obey our rules, regulations, and speed limit. Parking is available at the front of the campground by the CampStore, at the fence by the first site on your left, and at the bathrooms, showers, & laundry buildings. No parking is allowed in the grass at any time.

Can I have a fire?
Yes. Each site is provided with a fire ring. Only wood is to be burned in the fire ring. Do not move the fire ring or leave trash behind when you check out.

Can I get wood?
Yes. Wood is for sale in the CampStore and is very reasonably priced. Outside wood is discouraged but if you do bring it in it must be from no further than 50 miles of the Campground to stop the spread of tree disease.

Is there a grocery store nearby?
Yes. Both are within 10 minutes of the Campground.
Kennedy Supermarket in Kennedy, NY
Tops Grocery Store in Falconer, NY

Are there places to eat nearby?
Yes.Within 10 minutes The Office in Kennedy, NY
Bellview East or Tasta Pizza in Falconer, NY
within 15 minutes Honest John’s Pizza & Wings in Jamestown, NY
within 30 minutes Applebees and Olive Garden in Lakewood, NY

Where can I get my propane tank filled?
The campground can fill empty tanks that have an OPD label. We fill only 20 or 30 pound tanks. If you need an internal tank filled that doesn’t have an OPD label or cannot be removed you can go to the Kennedy Supermarket and Gas Station and they can fill your propane.

If you have any further thoughts, questions, or concerns please contact us and we will be happy to assist you. Thank you.